工程师您好
我现在有一台Exchange服务器，用户使用owa访问邮箱时，提示“出现意外情况，无法处理你的请求”信息，导致用户无法打开邮箱。outlook也是无法使用的，请问下这是由于什么问题所导致，谢谢！报错信息如下：
Request
Url: https://sermail.canh.com:443/owa/forms/premium/StartPage.aspx
User host address: fe80::c2e:7710:134c:43f5%19
User: cwtest5
EX Address: /o=CanhMailGroup/ou=Exchange Administrative Group (FYDIBOHF24SPDLT)/cn=Recipients/cn=cwtest543f
SMTP Address: cwtest5@canh.com.cn
OWA version: 14.1.438.0
Mailbox server: sermail.canh.com
Exception
Exception type: System.Runtime.InteropServices.SEHException
Exception message: 外部组件发生异常。
Call stack
在 Microsoft.Exchange.Clients.Owa.Premium.Controls.FolderTreeNode.CreateStartPageMailboxRootNode(UserContext userContext, FolderList deepHierarchyFolderList, FolderList searchFolderList) 在 Microsoft.Exchange.Clients.Owa.Premium.Controls.NavigationTree.CreateFavoriteAndMailboxTreeAndGetBuddyListStatus(UserContext userContext, NavigationTree& favoritesTree, MailboxFolderTree& mailboxFolderTree, MailboxFolderTree[]& archiveFolderTrees, Boolean& expandBuddyList)在 Microsoft.Exchange.Clients.Owa.Premium.Controls.NavigationHost.RenderMailSecondaryNavigation(TextWriter output, UserContext userContext) 在 Microsoft.Exchange.Clients.Owa.Premium.Controls.NavigationHost.RenderSecondaryNavigation(TextWriter output, Boolean showContacts) 在 ASP.forms_premium_startpage_aspx.__Render__control1(HtmlTextWriter __w, Control parameterContainer) 在 System.Web.UI.Control.RenderChildrenInternal(HtmlTextWriter writer, ICollection children)在 System.Web.UI.Page.Render(HtmlTextWriter writer)在 System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)
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